Returns & Refunds Policy
Last updated: November 2025
At Organival, your satisfaction and trust are our top priorities. We believe that the real power of wellness lies in nature and our product Easy-Lax is a reflection of that belief.
To help you try our product with full confidence, we proudly offer our 7 Days Satisfaction Promise 🌿
When you use Easy-Lax regularly, you’ll start feeling the difference within 7 days, better digestion, a lighter body, and improved overall comfort.
We want you to experience this transformation naturally. If you don’t feel the expected results or have any questions,
our customer support team will guide you on how to use Easy-Lax correctly for best results.
📧 Customer Support: [email protected]
We only accept returns or replacements in the following cases:
You received a damaged or leaked product
You received the wrong item
If this happens, please contact us within 48 hours of delivery and share photos of the product and package. We will promptly replace your order with a new one. As Easy-Lax is a consumable herbal supplement, we cannot accept returns or refunds for used or opened products due to hygiene and safety reasons.
If you wish to return your product, please follow these simple steps:
Email us: Send a return request to [email protected] within 7 days of delivery.
Include details: Your order number, reason for return, and clear product photos.
Verification: Our support team will verify your request and provide return instructions.
Send the item: Ship the product back to our designated return address (you’ll receive it by email).
Once we receive and inspect your return, you’ll get a confirmation email about your refund status.
Approved refunds will be processed to your original payment method (bKash, Nagad, Card, or Bank Transfer).
Please allow 3–7 working days for the refund to appear in your account after approval.
Shipping or delivery charges are non-refundable unless the product arrived damaged or wrong.
Orders can only be canceled before dispatch.
Once your order is shipped, it cannot be canceled.
For any questions regarding your return or refund, please contact our customer care team:
Phone or What’sApp: +8801316-262121
Email: [email protected]
ORGANIVAL SHOP
Shotobongram, Chandrima, Rajshahi, Bangladesh
At Organival, we don’t just sell herbal products – we share a wellness journey built on trust, care, and nature’s healing power. Try Easy-Lax with confidence and feel the natural difference within 7 days 🌿